Public want services online

A recent report states that the public want public serivces online in five years.

Most are fed up having to queue, make trips or wait for hours on the phone with 84% saying it would save them time and 60% believing that they would have easier access to essential services if they were moved online.

Surprising 43% had not heard about the Digital Britain report.  The expectation is this will lead to more efficient access to these services.

Full story can be found on the Guardian Public website.


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